SHIPPING POLICY

Orders are normally shipped in 5 to 7 business days (Monday through Friday) through USPS. Delivery date depends on destination address and shipping method. Shipping cost is non-refundable.

FREE SHIPPING DETAILS

Free shipping is available with a purchase of $100 or more before sales tax is applied. Handling fees and exclusions may apply.

During checkout use coupon code: SHIP101 to receive the discount.

RETURN POLICY

Because Quillows by Jenn is a small and simple online store with handmade products, all sales are final and all items sold are as is. If your quillow does not meet your satisfaction for any reason, please email jennelliott14@gmail.com.

BUY ONLINE AND PICK UP AT EVENT

THE PROCESS: For customers in the Cedar Rapids (Iowa), they can shop online

(with the use of a promo code taking away shipping and handling fees) and

then pick up their order at a pre-determined craft and vendor event.

 

TERMS AND CONDITION: Purchases must be ordered and paid through the online store prior to the pre-determined craft and vendor event. Once the purchase has been made, the customer can then pick up their order at the event.

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If a customer does not pick up an order at the event, arrangements will be made to either pick up at another event or pay an additional fee for shipping. If a customer does not pick up an order or make other arrangements for pick up or shipping within 60 days of the first event, the quillows will return to the online inventory.

All sales are final and non-refundable.

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